Xoxoday Plum

Score4.9 out of 10

14 Reviews and Ratings

What is Xoxoday Plum?

Xoxoday Plum is a rewards, incentives, benefits & payouts infrastructure that helps businesses to simplify their rewards program while making the gratification experience delightful for end-users.

Xoxoday Plum's native integration with some of the popular HRMS, HRIS, CRM, Survey, Marketing automation, SSO, SAML tools like SAP SuccessFactors, Zoho People, Darwin Box, Keka, Hubspot, Freshworks, Zapier, Hubspot, Type Form, Survey Monkey, Survey Gizmo, SAML 2.0, etc. provides the flexibility to offer rewards from the flow of work. Xoxoday Plum's API also lets users automate rewards and incentives delivery from within by connecting applications.

Xoxoday Plum is used by marketing, HRs, sales & channel teams for:

1. Consumer promotions

2. Market research

3. Customer referral and loyalty campaigns

4. Employee rewards

5. Accelerate sales

6. Account-based marketing campaigns

7. Tenure/Service rewards

8. Survey rewards

Categories & Use Cases

Media

Screenshot of the interface to send reward points

Screenshot of the Xoxoday Plum Perks Marketplace

Screenshot of some of the available integrations with tools and tech stack

Screenshot of an example of the reports and insights available for analysis.

Screenshot of the creation of a Xoxo Link Campaign

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Screenshot of the interface to send reward points

Bhabishya Bhatt View profile

Sales Manager in Sales at NepCent Digital Store (1-10 employees employees)

Use Cases and Deployment Scope

We use Xoxoday Plum with automation and manual as well to buy gifts and send them to our customers. Xoxoday Plum has helped us a lot since we started using it, by providing us a catalogue of more than 3000+ gifts of different brads around the globe. Most of the gifts are sent within few seconds after placing the order.

Pros

Many brands with many denominations.
Easy to use and simple onboarding process.
Automation with many software including Zapier.
Monthly, Yearly plans which provides discounts on many brands.

Cons

There are many brands that are still not available. Some brands are available for a few countries only which I really hope they fix it asap.
When customizing the email design, there is a footer with Xoxoday branding, hope they make it optional. It will help a lot.
And many brands require users to go to certain pages and enter the code sent to them to get the actual redeem code which I don't think is a good idea.

Most Important Features

Plum Pro is one of the most important features of Xoxoday Plum for me.
And integration with other various software including Zapier is another important feature for me and my organization.

Return on Investment

Xoxoday Plum has been an great software since I started using it for my organization.

Alternatives Considered

WeGift

Romeet Vyas View profile

Deputy Manager - Consumer Insights and Brand Development at Aditya Birla Management Corporation Pvt Ltd (10,001+ employees employees)

Use Cases and Deployment Scope

Xoxoday Plum was used for internal rewards and recognition for various events within the company. Rewards are very subjective as the likes and dislikes of employees may vary. When the reward and recognition include employees from different functions, different levels, and different geographies of the organization, it becomes a hassle to choose something that would suit all. Xoxoday Plum addresses this very problem by offering a plethora of categories and brands to choose from and also by choosing the currency you would want your recipient to use the points/vouchers in. The liberty to choose where you want to spend your earned reward makes the recipient feel good in our experience so far.

Pros

Easy to use platform
Multiple brands
Multiple categories
Seamless experience
Liberty to spend the allocated points/money on more than one product/service/brand/category.

Cons

In the admin view, advanced filter can be added to track the redemption better.
For now nothing else than the above mentioned.
They are doing a fabulous job at the moment.

Most Important Features

Ease of use
Recipient gets the liberty to choose where he/she wants to spend their reward points.
Excellent customer service
Feature to restrict certain brands or categories based upon any need.

Return on Investment

Employee morale is boosted.
Employees feel happy that they get to choose their own gift.
Value for money product as it does justice to the entire concept of reward and recognition.

Other Software Used

Gavagai

Verified User

Team Lead in Corporate (5001-10,000 employees employees)

Pros

Build a credible pipeline and increase sales velocity.
Helps with pushing the sales prospects to complete the deal.
Personalize reward campaigns can be run as per the team size and interest.

Cons

Redemption of points can be tricky for 1st time user.
It should have an easier user interphase.
A simple chat bot can also help.

Return on Investment

ROI has been good with motivated team members.
It adds as a special lever to save cost of sale.
Business objective has received a boost.

Other Software Used

Zendesk, Salesforce CMS, mPower Business Process Automation

Xoxoday Plum