CustomerGauge

What is CustomerGauge?

CustomerGauge is a software-as-a-service platform that helps clients improve customer experiences. The system automatically measures and analyzes feedback. Some key features include: Net Promoter Score, In-depth Loyalty Analytics, and Hierarchy Based Research.

Categories & Use Cases

Media

Create and send relational and transactional surveys for customer feedback.

Get real-time analytics on customer or premade dashboards.

Tie your NPS score to specific touchpoints throughout the customer journey.

Know exactly what your customer love most about your (and what they don't like).

Quickly and easily gauge the sentiment behind customer comments with text analytics.

Close the loop on customer feedback with in-app tools.

Automatically generate review pages for your marketing team using customer comments.

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Satmetrix (discontinued)

Qualtrics XM for Strategy and Research