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DISA Global Solutions

Score9.1 out of 10

1 Reviews and Ratings

What is DISA Global Solutions?

DISA Background Checks is an extensive employment screening solution provided by DISA Global Solutions. According to the vendor, this product aims to assist employers in making well-informed hiring decisions by offering a wide range of background screening services. It caters to professionals in transportation, energy, manufacturing, healthcare, and financial services sectors.

Key Features

Employee Background Checks: According to the vendor, this feature aims to enhance the hiring process by providing employment screening solutions for employers and candidates. It is designed to ensure fair decisions and enable the hiring of qualified candidates, contributing to the formation of a reliable and capable team. The vendor claims that it can also help identify potential risks and minimize workplace incidents.

Background Screening with DISA: The vendor states that this feature provides a comprehensive range of background screening services and functionality. It includes over 33 unique background products, such as federal, state, and county-level checks, criminal and civil searches, and employment verifications. The vendor claims that DISA Background Checks offers industry-leading turnaround times, delivering faster results and ensuring accuracy through partnerships with certified partners.

Background Check Services: According to the vendor, this feature enables thorough background checks to verify candidates' suitability for employment. It includes criminal history checks at the federal, state, and county levels, as well as civil searches at the federal and county levels. The vendor also states that it validates the validity of Social Security Numbers (SSNs) and verifies employment history, professional licenses and credentials, and personal references.

I-9 and E-Verify: The vendor claims that this feature helps employers ensure the employment eligibility of applicants. It utilizes the Form I-9 to verify an individual's eligibility for employment and accesses the E-Verify database to confirm information accuracy. The vendor states that it ensures compliance with the requirements of the Department of Homeland Security.

Adverse Action Notices: According to the vendor, this feature assists employers in following the guidelines of the Fair Credit Reporting Act (FCRA) regarding adverse actions. It provides pre-adverse action notices to inform applicants of adverse background check results and allows applicants to dispute the information before final adverse action is taken. The vendor also states that it sends adverse action notices if employment is denied based solely on the background check.

State Driving Records: The vendor claims that this feature verifies the current validity of a driver's license for safety-sensitive positions or employees driving for general business purposes. It aims to help employers make informed hiring decisions and ensure the suitability of drivers. The vendor states that it searches for accidents, DWI records, speeding tickets, and other violations, reducing the risk of accidents caused by employees, higher insurance premiums, and worker's compensation claims.

Professional Licenses and Credentials: According to the vendor, this feature verifies the validity of professional licenses and certifications held by applicants. It ensures that applicants possess the required certifications for the job and conducts direct inquiries with accrediting agencies and professional associations. The vendor also checks for any disciplinary actions, sanctions, suspensions, or revocations.

DOT Testing History: The vendor claims that this feature obtains drug and alcohol test history records for safety-sensitive positions under the regulations of the Department of Transportation (DOT). It aims to ensure compliance with DOT requirements by requesting records from previous employers within the specified time frame. The feature includes information on alcohol tests, verified failed drug tests, refusals to test, and return-to-duty requirements.

Credit Reports: According to the vendor, this feature allows specific job titles that involve fiduciary or executive responsibilities to request credit reports. The vendor states that FICO scores are not included in the credit report for pre-employment screening. Credit reports are considered sensitive in nature and are typically accepted for positions such as managers, employees of the CA Department of Justice, law enforcement personnel, and individuals with access to banks, credit card information, or personally identifiable information.

Categories & Use Cases

Media

DISAWorks Dashboard

Quality and Service

Use Cases and Deployment Scope

We use DISA Global Solutions for all our pre-employment screenings needs when we hire talent for all of our positions. For some our roles, we also utilize DISA Global Solutions to schedule their pre-employment drug screenings at clinics near the candidates and perform reference checks. DISA Global Solutions does a great job at processing pre-employment screenings in a timely manner.

Pros

  • Results in a timely manner.
  • Customer service department is knowledgeable.
  • Online platform is user friendly.

Cons

  • The all reports screen, it would be useful to have them sorted by most recent at top automatically.
  • The Form SSA-89 instructions should be clear that it must be hand-signed and electronic signatures are not allowed.
  • The SSN Address Trace should be communicated more often to the company that it isn't being completed. Sometimes the pre-employment screening is pending for a couple of days when this is the only step missing because the candidate is not answering/responding. We need these candidates to start quickly and the few days the report is pending can affect us.

Return on Investment

  • DISA Global Solutions has had a positive return on investment on our business as it's mainly quick process. It takes an average of 4 days before we get the completed pre-employment report.
  • We do have a few cases were it takes longer than 4 days, but that is due to pre-employment drug screenings and the lab delays.

Usability

Alternatives Considered

Checkr and HireRight

Other Software Used

Fuse Workforce Management, Bloom Growth, Empower