Zoho Analytics

Score8.2 out of 10

331 Reviews and Ratings

What is Zoho Analytics?

Zoho Analytics (formerly Zoho Reports) is a self-service BI and analytics platform that allows users to analyze their business data and create reports and dashboards. It is designed to help users create and share reports quickly, without IT assistance.

Categories & Use Cases

Media

Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.

Screenshot of where OpenAI's large language models (LLMs) are leveraged within Ask Zia to build complex queries, construct metrics and formulas, and discover public datasets.

Screenshot of key metrics with KPI charts.

Screenshot of streaming data, which is available for real-time insights. Users can process streams from Google Pub/Sub, Kafka, PubNub and APIs.

Screenshot of reports accessed from iPad and Android tablets.

Screenshot of custom machine learning models, available with a no-code assistant.

Screenshot of example dashboards. These are example themes available for dashboards. Themes can also be customized.

Screenshot of Stunning dashboards: Choose from a range of visually appealing themes for your dashboard. Try any of the packaged themes available, or customize your own theme.

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Screenshot of Zia Insights, which provides contextual intelligence with detailed diagnostics.

Pixel Perfect reports
Pixel Perfect reports are highly-formatted reports with graphics and ability to preview the report before printing.
Category average: 8.2
Role-Based Security Model
Role-based access means that access to data is determined by job or position in the corporation.
Category average: 8.4
Multi-User Support (named login)
Named model access means that users have access based on name and password.
Category average: 8.6

Responsive Design for Web Access
Web design aimed at producing easy-to-read sites across a range of different devices.
Category average: 7.9
Dashboard / Report / Visualization Interactivity on Mobile
In-app dashboard reports and data visualization.
Category average: 7.9
Mobile Application
A dedicated app for iOS and/or Android.
Category average: 7.4

#1 most frequent

Professional, Scientific, and Technical Services

26.8%

179 installations of 668

“Zoho Analytics is our one stop shop for all data Zoho Analytics and all data Dexian India. We leverage the seamless integration between Zoho products and Zoho Analytics to identify various business KPIs and develop insightful reports.”

#2 most frequent

Information

10.5%

70 installations of 668

#3 most frequent

Manufacturing

10.5%

70 installations of 668

Pros

Enables data-driven decision-making through visualization and KPI tracking.
Improves time savings and efficiency in data analysis and reporting.
Provides actionable insights from multiple data sources.

Cons

Experiences data synchronization issues, including delays and mismatches.
Offers limited customization options.
Presents user interface challenges for some users.

Venkatesh Balasubramani View profile

Manager - MIS Automations in Information Technology at Dexian India Technologies Private limited (1001-5000 employees employees)

Use Cases and Deployment Scope

Zoho Analytics is our one stop shop for all data Zoho Analytics and all data Dexian India. We leverage the seamless integration between Zoho products and Zoho Analytics to identify various business KPIs and develop insightful reports. We have around 20+ Zoho products and several non Zoho applications that blend data. With new methods of data prep and ML based analytics optimization. My organisation is able to get close to realtime data and insights for daily leadership decision making process while the management is able to monitor the continuous and sometimes exponential growth

Pros

Data prep
Integrations and connections
Data cataloging

Cons

Data source management of source product with multiple orgs
Publishing data
Access management
Query content search

Return on Investment

Multi level data
Centralize data from multiple sources
Engage various operations users to load data on regular basis.

Usability

Alternatives Considered

Zoho Recruit, Zoho People, Zoho CRM, Zoho Projects, Zoho Sprints and Zoho Books

Other Software Used

Zoho People, Zoho Recruit, Zoho Books

Greg Rellaford View profile

Business Retention Associate in Customer Service at Hope Squad (11-50 employees employees)

Use Cases and Deployment Scope

We use analytics for almost every department, but I specifically use it for the customer service department. We use the analytics to determine data points around how healthy our customers are and then use that analysis to decide which ones we need to focus on more. We use the product for all customers nationwide and have visibility for the entire company and team.

Pros

Analytics has a lot of customizable dashboard options.
Analytics can pull in many different kinds of data and allow you to work with it in your preferred way.
Analytics is integrated well with other Zoho systems.

Cons

Analytics doesn’t ever seem to pull completely accurate data from other Zoho systems.
Analytics can be slightly restrictive regarding access to the general user, preventing some of the fantastic analytics features.

Return on Investment

Analytics has been the foundation of my role. I manage 2000 accounts myself, so I need analytics to help me know whom to serve first.
Analytics provides a lot of visualization options that I need to serve my customers.
Analytics has excellent options for accountability with our training team to know where each account is in their customer journey.

Usability

Alternatives Considered

Microsoft Excel

Other Software Used

Zoho Desk, Zoho One, Kajabi

Alex Dillon

IT Services Manager in Information Technology at Medbill Pty Ltd (11-50 employees employees)

Use Cases and Deployment Scope

We have used Zoho Analytics to do data migration to and from other systems. Zoho Analytics data source capabilities allows us to combine data and filter data from multiple data sources, including other Zoho Apps and external sources such as SQL Server. The API provided by Zoho also allows us to integrate reports for complex reports we provide to our clients.

Pros

Data organsiation
Dashboards and reports
API capabilities

Cons

Visual customisation improvements

Return on Investment

Allows us to combine and compare data from all of our data sources

Usability

Other Software Used

Zoho CRM, Zoho Desk, Zoho People, Zoho Vault

Verified User

Project Manager in Information Technology (11-50 employees employees)

Use Cases and Deployment Scope

We have been using Zoho Analytics to track the Sales Pipeline, Customer Services, Employees performance, etc... Some of the business problems that we have been observing in Zoho Analytics is that the Data syncing is not Real Time. It takes quite some time for the data to get fetched from the source to the Zoho Analytics. That shows data mismatch between the Two Applications. There must be a real time data integration possible.

Pros

Excellent Analytical views of Reports to track the Sales Performance.
Generative AI support is the best feature available
Integration with around 500 applications is a major Postive information about Zoho Analytics

Cons

Zoho Analytics and Zoho FSM integration
Graphical views such as Gantt chart
Integration with 3rd party applications such as SAP and Tally

Return on Investment

Real time data syncing
Advance AI features
More charts options

Usability

Alternatives Considered

Microsoft Power BI, Jupyter Notebook and Cloud Whatsapp

Other Software Used

Microsoft Power BI, Python IDLE, Jupyter Notebook

Verified User

Analyst (11-50 employees employees)

Use Cases and Deployment Scope

We use for busimess intelligence for our own purpose in internal office and for our clients building their dashboards and genrating reports for their use and also train the client to use the Zoho Analytics , so we use it for prediction and analyse the data which we have and which hrearlt help us to take decisions

Pros

Dashboard
Kpi
Reports

Cons

Sync time
Ai integration
Zoho Analytics gpt for analytics

Usability

Alternatives Considered

1CRM and AgenterBooks

Other Software Used

1CRM

Zoho Analytics

What is Zoho Analytics?

Categories & Use Cases

Media

Zoho Analytics Key Features

Top Performing Features

Pixel Perfect reports

Role-Based Security Model

Multi-User Support (named login)

Areas for Improvement

Responsive Design for Web Access

Dashboard / Report / Visualization Interactivity on Mobile

Mobile Application

Most Frequent Users

Professional, Scientific, and Technical Services

Information

Manufacturing

Zoho Analytics Reviews

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Use Cases and Deployment Scope

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Other Software Used

Use Cases and Deployment Scope

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Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Usability

Other Software Used

Use Cases and Deployment Scope

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Return on Investment

Usability

Alternatives Considered

Other Software Used

Use Cases and Deployment Scope

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Cons

Usability

Alternatives Considered

Other Software Used

Zoho Analytics Alternatives