Q: What are OpenText Service Manager's top competitors?

ServiceNow IT Service Management , BMC Helix ITSM , and Jira Service Management are common alternatives for OpenText Service Manager.

Question 1

What is OpenText Service Manager?

Accepted Answer

OpenText™ Service Manager (formerly from Micro Focus) is scalable service desk software powered by machine learning, analytics, and automation. It provides an ITSM platform for standardizing service delivery and support across the enterprise.

Question 2

What are OpenText Service Manager's top competitors?

Accepted Answer

ServiceNow IT Service Management, BMC Helix ITSM, and Jira Service Management are common alternatives for OpenText Service Manager.

Question 3

Who uses OpenText Service Manager?

Accepted Answer

The most common users of OpenText Service Manager are from Enterprises (1,001+ employees).

OpenText Service Manager Competitors and AlternativesFormerly Micro Focus Service Manager

Most Commonly Comparedto OpenText Service Manager

ServiceNow IT Service Management

BMC Helix ITSM

Jira Service Management

Motadata ServiceOps

Zendesk Suite

Ivanti Neurons for ITSM

HaloITSM

IFS Assyst

ManageEngine ServiceDesk Plus

Autotask PSA