Q: What are Social Data Intelligence SM2's top competitors?

Brandwatch , Salesforce Marketing Cloud Social Studio (discontinued) , and Simplify360 are common alternatives for Social Data Intelligence SM2.

Question 1

What is Social Data Intelligence SM2?

Accepted Answer

Social Data Intelligence is based on technology acquired with SM2, following its acquisition of Alterian in 2011. Alterian, in turn, had acquired the product from Techrigy in 2009.  After SDL acquired Alterian, they divested Social Data Intelligence and SM2 in 2017.

Social Data Intelligence (formerly SM2) was a listening platform that competed directly with Radian6 and Sysomos.

It is used by both enterprises and PR/marketing agencies.

Question 2

What are Social Data Intelligence SM2's top competitors?

Accepted Answer

Brandwatch, Salesforce Marketing Cloud Social Studio (discontinued), and Simplify360 are common alternatives for Social Data Intelligence SM2.

Question 3

Who uses Social Data Intelligence SM2?

Accepted Answer

The most common users of Social Data Intelligence SM2 are from Enterprises (1,001+ employees).

Social Data Intelligence SM2 Competitors and Alternatives

Most Commonly Comparedto Social Data Intelligence SM2

Sprinklr Social

Khoros Social Media Management

Sprout Social

Buffer

Meltwater

Sprinklr Service

Sendible

Genesys PureConnect (discontinued)

Salesforce Sales Cloud

Zendesk Suite