Q: What are Serviceware Processes's top competitors?

ServiceNow IT Service Management , Jira Service Management , and TOPdesk are common alternatives for Serviceware Processes.

Question 1

What is Serviceware Processes?

Accepted Answer

helpLine was an ITSM solution developed by the European IT service software company of the same name headquartered in Germany, acquired by Serviceware and now representing the central process platform for the Serviceware Enterprise Service Platform, rebranded Serviceware Processes.

Question 2

What are Serviceware Processes's top competitors?

Accepted Answer

ServiceNow IT Service Management, Jira Service Management, and TOPdesk are common alternatives for Serviceware Processes.

Question 3

Who uses Serviceware Processes?

Accepted Answer

The most common users of Serviceware Processes are from Mid-sized Companies (51-1,000 employees).

Serviceware Processes Competitors and AlternativesFormerly helpLine

Most Commonly Comparedto Serviceware Processes

ServiceNow IT Service Management

Jira Service Management

TOPdesk

Spiceworks Cloud Help Desk

BMC Helix ITSM

Atlassian Jira

Cherwell Service Management (discontinued)

BMC Helix Remedyforce

ManageEngine ServiceDesk Plus

Autotask PSA